JattBazz Privacy Policy — How We Handle Your Personal Data and Keep It Safe

1 Introduction

JattBazz is an online betting and casino platform built for Pakistani players. We are committed to protecting the privacy of every person who registers on our platform, visits our website or contacts our support team. This Privacy Policy explains how JattBazz collects, uses, processes, stores and protects personal information in connection with your use of all JattBazz products and services.

This policy applies to all personal data processed by JattBazz in relation to its Pakistani player base, including data collected during registration, during gameplay, during financial transactions and during any communication with our support team. By creating a JattBazz account, you confirm that you have read this policy and consent to the data practices described within it.

2 Personal Data We Collect

JattBazz collects personal data through several channels — primarily through the registration process, through your ongoing use of the platform and through interactions with our support and marketing teams. Below is a clear breakdown of the categories of data we collect and the source of each.

2.1 Registration Data

When you create a JattBazz account, we collect your full legal name, Pakistani mobile phone number, email address, date of birth and a password you create. This information is required to open your account and cannot be omitted.

2.2 Identity Verification (KYC) Data

As part of our Know Your Customer (KYC) compliance obligations, JattBazz may request a copy of your Pakistani CNIC (Computerised National Identity Card), proof of address and, in some cases, proof of payment method ownership. This data is only requested when required by our compliance process and is handled with the highest level of security.

2.3 Financial Transaction Data

JattBazz records all deposits and withdrawals associated with your account, including the payment method used (Easypaisa, JazzCash, NayaPay, SadaPay, IBFT or Visa/Mastercard), the transaction amounts in PKR, timestamps and transaction reference numbers. We do not store full card numbers — payment card data is tokenised by the card processor.

2.4 Gameplay and Betting Data

JattBazz records your betting and gaming history across all platform products including sports betting, casino games, Teen Patti, Aviator, virtual sports, roulette and fishing games. This includes bet amounts, game outcomes, session durations and game-specific activity. This data is used for account management, responsible gaming monitoring and platform improvement.

2.5 Technical and Device Data

When you access JattBazz, our systems automatically collect certain technical information including your IP address, device type, operating system, browser type and version, mobile network and screen resolution. This data is used for security monitoring, fraud prevention and platform optimisation.

2.6 Communication Data

If you contact JattBazz support via live chat or email, the content of those communications is recorded for quality assurance, training and dispute resolution purposes. We also retain records of any formal complaints submitted to JattBazz.

3 How JattBazz Uses Your Personal Data

JattBazz uses your personal data only for specific, legitimate purposes directly connected to operating a betting and casino platform for Pakistani players. The primary purposes for which we process your data are:

• Account management: Creating, maintaining and securing your JattBazz account, processing logins and managing your account settings and preferences.
• Payment processing: Handling your PKR deposits and withdrawals via Easypaisa, JazzCash, NayaPay, SadaPay, IBFT and Visa/Mastercard, and maintaining an accurate record of all financial transactions on your account.
• Identity verification: Verifying your age and identity as required by our KYC obligations, and confirming that you meet the eligibility requirements to use JattBazz.
• Responsible gaming: Monitoring your betting patterns to identify potential problem gambling indicators and to apply responsible gaming interventions where appropriate, including enforcing player-requested limits.
• Fraud prevention and security: Detecting and preventing fraudulent activity, money laundering, multiple account abuse and other prohibited conduct as defined in our Terms and Conditions.
• Customer support: Responding to your queries, processing complaints and resolving disputes through our support team.
• Platform improvement: Analysing aggregated, anonymised usage data to identify areas where the JattBazz platform can be improved for Pakistani players.
• Marketing (opt-in only): Sending promotional emails and SMS messages about JattBazz offers, new games and platform updates — only if you have explicitly opted in to receive such communications.

4 Legal Basis for Processing

JattBazz processes your personal data on one or more of the following legal bases, depending on the specific processing activity:

• Contractual necessity: Processing required to fulfil the player agreement between you and JattBazz — including account creation, payment processing and game service delivery.
• Legal obligation: Processing required to comply with applicable laws and regulations, including KYC and anti-money laundering (AML) obligations.
• Legitimate interests: Processing for fraud prevention, security monitoring and platform improvement where these interests are not overridden by your privacy rights.
• Consent: Processing for optional activities such as marketing communications, which we only undertake with your explicit opt-in consent and which you may withdraw at any time.

5 Data Sharing — Who We Share Your Data With

JattBazz does not sell, rent or trade your personal data. We share data only in the limited circumstances described below, and only to the extent necessary for each specific purpose.

5.1 Payment Service Providers

To process your PKR deposits and withdrawals, JattBazz shares necessary transaction data with our payment service providers including Easypaisa, JazzCash, NayaPay, SadaPay and card processing partners. These providers operate under their own privacy policies and data protection obligations. JattBazz shares only the minimum data required to process each transaction.

5.2 Game Software Providers

JattBazz's casino games and live dealer tables are provided by licensed third-party software providers. These providers receive anonymised session identifiers and game result data as required to operate the games, but do not receive your full personal profile, payment information or CNIC details.

5.3 Identity Verification Services

For KYC verification purposes, JattBazz may use licensed third-party identity verification services. Any personal data shared for verification purposes is governed by data processing agreements that bind these service providers to the same data protection standards as JattBazz.

5.4 Regulatory and Legal Disclosure

JattBazz may disclose your personal data to regulatory bodies, law enforcement agencies or courts where required to do so by applicable law, court order or regulatory direction. We will notify you of any such disclosure where legally permitted to do so.

5.5 Business Transfers

In the event of a merger, acquisition or sale of all or part of JattBazz's business, your personal data may be transferred to the acquiring entity. You will be notified in advance of any such transfer and will retain your rights over your data under the new entity.

6 Data Security

JattBazz implements a multi-layered security framework to protect your personal data from unauthorised access, loss, disclosure or destruction. Our security measures include:

• 256-bit SSL/TLS encryption on all data transmissions between your device and JattBazz servers
• Encrypted database storage for sensitive personal data including CNIC documents and payment records
• Access controls — personal data is accessible only to authorised JattBazz staff on a need-to-know basis, with all access logged and audited
• Payment tokenisation — card payment data is tokenised by our payment processor; JattBazz never stores full card numbers on our own servers
• Continuous security monitoring — automated systems monitor for unusual access patterns, suspicious logins and potential data breach indicators 24/7
• Regular security audits — JattBazz undergoes periodic third-party security assessments to identify and address vulnerabilities

Despite these measures, no internet transmission or electronic storage system is 100% secure. In the unlikely event of a data breach that affects your rights or freedoms, JattBazz will notify you within 72 hours of becoming aware of the breach, as required under applicable data protection law.

7 How Long We Keep Your Data

JattBazz retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. Our standard retention periods are as follows:

• Account and registration data: Retained for the duration of your active JattBazz account plus 5 years after closure, in accordance with standard financial record-keeping requirements.
• KYC documents: Retained for a minimum of 5 years from the date of verification as required by anti-money laundering regulations.
• Financial transaction records: Retained for 7 years in line with standard financial audit trail requirements.
• Gameplay and betting records: Retained for 5 years from the date of each betting session.
• Support communications: Retained for 3 years from the date of the communication.
• Technical and device logs: Retained for 12 months on a rolling basis, then deleted.

When your data reaches the end of its retention period, JattBazz will delete it securely or anonymise it so that it can no longer be associated with you as an individual.

8 Cookies and Tracking Technologies

JattBazz uses cookies and similar tracking technologies to provide the platform's functionality and to understand how players use the site. A cookie is a small text file stored on your device when you visit JattBazz. We use the following categories of cookies:

8.1 Essential Cookies

These cookies are strictly necessary for JattBazz to function. They maintain your login session, remember your language preferences and enable core security features. Essential cookies cannot be disabled without breaking core platform functionality.

8.2 Analytics Cookies

JattBazz uses anonymised analytics cookies to understand how players navigate the platform — which games are most popular, where players encounter difficulty and how the site performs on different devices. This data is aggregated and does not identify individual players.

8.3 Functional Cookies

Functional cookies remember your platform preferences such as your preferred game categories, last visited section and notification settings. These improve your JattBazz experience but are not essential to core functionality.

You can manage your cookie preferences through your browser settings. Most browsers allow you to block or delete cookies at any time. Note that disabling essential cookies will prevent you from logging in to your JattBazz account.

9 Your Privacy Rights

As a Pakistani player on JattBazz, you have a number of rights over your personal data. To exercise any of these rights, contact us at support@jattbazz.com with the subject line "Data Rights Request" and your account details. We will acknowledge your request within 5 working days and fulfil it within 30 days.

10 Children's Privacy

JattBazz is strictly an 18+ platform. We do not knowingly collect personal data from anyone under the age of 18. If you believe a minor has created a JattBazz account or provided personal data to us, please contact support@jattbazz.com immediately. We will investigate and delete the data promptly, and close the account without penalty to the notifying party.

JattBazz employs age verification checks at registration and during KYC review specifically to prevent underage access. Any account discovered to belong to a person under 18 will be permanently suspended and all associated data handled in accordance with our obligations to protect children's data.

11 Third-Party Links

The JattBazz platform does not contain links to external third-party websites. All content and navigation on JattBazz is contained within the jattbazz.com domain. In the event that JattBazz ever links to a third-party resource in the future, this policy will be updated accordingly. JattBazz is not responsible for the privacy practices of any third-party services accessed independently by players.

12 Changes to This Privacy Policy

JattBazz reviews this Privacy Policy regularly and may update it when our data practices change, when applicable laws are amended, or when we add new features or services to the platform. When material changes are made, we will notify registered players via their registered email address at least 7 days before the changes take effect.

The date of the most recent update is always displayed at the top of this page. Continued use of JattBazz after the effective date of a policy update constitutes your acceptance of the revised policy. If you do not accept the updated policy, please close your JattBazz account by contacting support@jattbazz.com before the effective date.

13 Contact Us & Privacy Complaints

If you have any questions about this Privacy Policy, wish to exercise your data rights, or want to raise a privacy-related complaint about JattBazz's data practices, please contact our Data Protection team through the following channels:

• Email: support@jattbazz.com (subject: "Privacy Policy Enquiry" or "Data Rights Request")
• Live Chat: Available 24/7 on the JattBazz platform — ask to be connected to the compliance team for data protection matters

We take all privacy complaints seriously. Your complaint will be acknowledged within 5 working days and investigated thoroughly. If you are not satisfied with our response to your complaint, you have the right to escalate the matter to the relevant data protection authority in the jurisdiction where JattBazz is licensed.